Chesacanna

Employee's attempted to double charge me for my products since their computer system is flawed. This inconvenience began when their computer system asked me to put in the 3 digits on the back of my card, instead of the typical 4 digit pin. Due to this flaw, my initial transaction had to be cancelled, therefore their machine printed a "Cancelled" receipt. After the second attempt of paying, their card machine successfully took my payment, but did not print a receipt since it appeared to be broken or jammed. The employee then claimed that neither transaction went through since she finally noticed the "Cancelled" receipt from the first attempt. She tried to have me pay AGAIN for the same products I just bought. I stated that the "Cancelled" receipt was from the first transaction so she brought her manager out, insinuating that I was attempting to take the products without paying, although she was simply unobservant. After showing them the transaction pending in my bank account, they were still hesitant to let me leave with the products I paid for. Not only that, but after further inspection, the seemingly incompetent employee did not provide me with the products I specifically asked for, but instead a different variant. It appears that certain members of this staff are unobservant and accuse their paying customers of attempting to steal. Unfortunately, I will not be returning to this location. Their fish tank is sweet though.

Absolutely my favorite dispensary. Service is always kind and incredibly knowledgeable, and even provides me (a long-term med consumer) with new insights. They go above and beyond with getting you the absolute best deals. Plus, the staff are friendly and seem to be happy working there, which CANNOT be said about most dispensaries around Baltimore.